When will I receive my Heala?

Soon! Heala ships within 48 hours of your order.

Do you ship internationally?

Yes! We'll get Heala to you, wherever you are, shipping outside North America is USD $20.

What if my address changes before the Heala ships?

No problem! Just email us at team@healaband.com and we can make the necessary changes for you.

Will Heala work with my phone?

Heala will pair with iPhone 5 or later and phones running Android 7 or later.

What sizes does Heala come in?

Heala ships with standard 22mm straps that are easily replaced with the size and color of your choosing. The straps can be taken on and off quite easily without any tools. If straps are concern for you, just email us team@healaband.com. We'll try to accomodate your request.

How does Heala notify me? I don't see a screen on it.

Heala uses Bluetooth 4.2 (Low Energy) to communicate with your smartphone. Heala also has a vibration motor and sends a silent alarm as your stress levels rise.

How long does the battery last? How do I charge Heala?

You will be able to charge Heala via standard USB outlet; battery lasts approximately 14 hours on single charge when operating at highest quality.

I want to talk to a person.

We'd love to hear from you! Just open the chat below. You can also email us at: team@healaband.com

Why would you track your stress?

It's healthy to be stressed sometimes, because it pushes you to react when you need to; But, staying stressed for prolonged periods is unhealthy. Besides making you forget where you put your keys, stress can have negative impacts on your health. It affects your heart, can make you gain weight, look older, weakens your immune system and etc.

Why is Heala effective?

The first step to managing stress is recognizing your triggers. Then, you can become mindful of it and manage it as it happens. Eventually, you'll know how to relieve your stress and you'll make tweaks in your life that help you reduce your overall stress.

By tracking with Heala, you'll get to see live updates on how you're doing at all times of the day. Once you get "unhealthy" stress, your band vibrates. You'll also get a message on your phone to walk you through breathing exercises that help you reduce your stress. This will allow you to manage your stress before it gets worse.

The stress detection will also be an alert for you to reflect to see what could have lead to you being stressed. You can take notes of your activities, and Heala will work with you to make tweaks in your day to reduce stress. It will send you insights about your day. It will point out the best and worst times of your day. It will give you all the information you need, without you worrying about logging everything all day long. It will help you become more attuned, mindful and productive.

How does Heala track stress?

Heala tracks your stress by tracking your nervous system. We track stress by applying sophisticated algorithms using a measure called Heart Rate Variability (HRV). This the measure of beat to beat differences in your heart rate. If you have 60 beats per minute, It doesn’t mean you have 1 beat per second. The duration of each beat differs depending on the activity of your sympathetic and parasympathetic nervous systems. The sympathetic nervous system fires when you are in a "fight-or-flight" situation whereas the parasympathetic nervous system fires when you need the “rest and digest" situation.

During the course of a day, your body is constantly going back and forth between these two systems depending on what situation you encounter. Your sympathetic nervous system responds to the stressors on your body and mind such as physical activity, fatigue, restlessness and everyday stress. Your parasympathetic nervous system is responsible for helping your body recover from that stress. You don't want your sympathetics to take control for too long, that means your experiencing unhealthy stress.

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